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Microsoft Arc Mouse Not Connecting To

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Setting up a MS Arc Touch Mouse Bluetooth SE on a SP4 running Windows 10 v1703 Enterprise. I paired the mouse fine. When I resume the SP4 from Sleep/Connected Standby/Hibernate, there is no actual connection to the mouse. In Bluetooth & other devices, it shows: Arc Touch Mouse Surface Edition Connected. However, it doesn't work. Turn on, press the Bluetooth button, wait for the device to be identified and connect. Then turn on the keyboard and connect. I get the mouse working with macOS High Sierra 10.13.4 by pairing it a few times per day, as it is going to sleep constantly, never reconnecting on its own. The Specifications page in the Microsoft Web.

The Surface Arc Mouse is the latest and the most portable mouse ever created by Microsoft. It was introduced at the same as the launch of Microsoft Surface Laptop on May 2nd, 2017. It's a premium mouse that is very slim, light, and available in three different colors the light gray, burgundy, and cobalt blue.

This mouse uses the Bluetooth low energy version 4.0/4.1 to connect to your laptops or desktops. So make sure your computer has a built-in Bluetooth module or a Bluetooth adapter version 4.0 or later. Read on to see how to connect your Surface Arc Mouse to your computer.

Note All Surface devices including Surface RT are equipped with a Bluetooth module that supports Bluetooth low energy version 4.0. So the Surface Arc Mouse can be connected to any Surface devices you have.

How to connect Surface Arc Mouse to your Computer

The Surface Arc Mouse can only pair to a single computer at a time, so every time you change computer, you will need to pair it again. To connect your Microsoft Surface Mouse to computer:

  1. Make sure your computer supports Bluetooth LE 4.0 or later and have it turned on
  2. On Surface Arc Mouse, make sure you turn it on by bending the mouse into a snap curve position.
  3. Press and hold the Bluetooth button for three to five seconds. The laser light under the mouse will blink slowly until it gets paired.
  4. On your computer, press or click the Action Center icon, press and hold or right-click the Bluetooth button, Select Go to Settings
  5. Click 'Add Bluetooth or other device'
  6. Select Bluetooth
  7. Select 'Surface Arc Mouse'
  8. Click Done

You can now use your Surface Arc Mouse on your Windows 10 PC. If you have any questions or problems with the procedures detailed in this tutorial, please leave a comment below.

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Here are all related Surface Arc Mouse tips & tricks topic you might want to know:

It is often said that the Logitech, Samsung or Microsoft Bluetooth mouse cursor suddenly disappeared, or that the Bluetooth mouse is not available in Windows 10. You must be very familiar with these issues with Bluetooth, but you may know nothing about what to do when your Bluetooth mouse does not respond to your order or your Bluetooth mouse cannot be detected by Windows 10.

The reasons why the Bluetooth mouse cannot be recognized by Windows are lying in the driver issues after the Windows 10 upgrade and also the faulty setting of your Logitech Bluetooth mouse. Therefore, the article will focus on tackling the Bluetooth mouse driver problems and the Bluetooth mouse setting errors.

How to Fix Bluetooth Mouse Stopped Working Error on Windows 10?

To assist you in solving the Bluetooth mouse not working in Windows 10 issue, there are the most common but most effective methods towards the Bluetooth mouse errors. If you use wireless and wired mouse, view here how to fix wireless and wired mouse not working issue.

Solutions:

Solution 1: Correctly Connect Bluetooth Mouse to Windows 10

In the first place, you must know how to connect the Bluetooth mouse to Windows 10.

1. Press and hold the Connect button on the bottom of the mouse to prepare it for pairing.

2. Then select Settings > Devices > Bluetooth & other devices > Add Bluetooth or other devices >Connect or Pair, and if there are any instructions appearing on the screen, follow them and your Logitech or HP Bluetooth mouse can be paired with Windows 10.

Normally, if your Bluetooth mouse and the Bluetooth settings on Windows 10 are working well, you won't hit upon Bluetooth mouse not connected error. But once you come across mouse out of work in Windows 10, it is high time that you troubleshoot this mouse not connected error.

Tips:

Here if here your Bluetooth mouse stops working or isn't connected on Windows 10, you can temporarily take advantage of the touchpad on your laptop or try to plug in a wired or wireless mouse to see if it can work on your PC and help you smoothly resolve mouse couldn't work on Windows 10.

Related: How to Connect Bluetooth Speaker to Laptop

Solution 2: Check Bluetooth Mouse Settings

When you find that your Bluetooth mouse not showing up in Windows 10, you should at first check the settings of it, because there are many people tend to close the Bluetooth settings when they are not using Bluetooth mouse to save power or they just close it accidentally.

Step 1: Go to Device Manager.

Step 2: Find out Bluetooth adapter and double-click to expand it.

Step 3: Choose the Bluetooth mouse driver and right-click it to enter the Properties.

Step 4: Under the option Power Management, uncheck 'Allow the computer to turn off this device to save power' and then click OK.

Bmw engine repair manual. And if you find the function is grayed out, you can view this article: fix allow computer to turn off this device to save power not working or missing.

Then your Bluetooth mouse can be working well in Windows 10. If not, you can continue to the following solutions.

Solution 3: Update Bluetooth Mouse Driver

It is great possibility that the Windows 10 Bluetooth mouse drivers are not compatible with Windows 10. So you are required to update it. The cleanest and best way to update Bluetooth or USB mouse driver is to use Device Manager.

Step 1: Search Device Manager and press Enter to open it.

Step 2: Expand the Bluetooth and right-click the Bluetooth adapter to Uninstall it.

Microsoft Arc Mouse Connect To Ipad

Step 3: Close device manager and reboot the computer.

The Windows 10 will automatically install the latest Bluetooth mouse driver for you.

If not, your Bluetooth mouse doesn't work on Windows 10 so far, maybe you can also use Driver Booster to help you update Bluetooth mouse drivers automatically As many of you are utilizing the touchpad, Driver Booster can simplify the process of downloading the mouse driver.

1. At the very beginning, download Driver Booster.

2. After installing and running it, you can hit the Scan button to get Driver Booster to work to find the problematic drivers on your PC.

3. Then locate Bluetooth and click Update Mathtype key for mac. to download the most up-to-date Bluetooth driver for Windows 10.

If you have updated your Bluetooth mouse driver to the latest version, it is probably that the issues that Bluetooth disconnects casually or the Logitech Bluetooth mouse disappeared in Windows 10 have been solved completely.

Related: Logitech MX Master Not Working on Windows 10

Solution 4: Enable Bluetooth Automatic Services

When you are connecting Logitech MX Master, Microsoft Surface Mobile mouse to your laptop or desktop, it may not be detected or not be connected to Windows 10. But you have updated the Bluetooth mouse driver just now, so in this case, you may need to set your Bluetooth services.

Step 1: Press Win + R and type Services in the search box.

Step 2: Look for Bluetooth Support Services in the Services window.

Step 3: Right click it and choose Properties of it.

Step 4: In the Properties window, find out Startup type item under the General tab.

Step 5: Select Automatic in the Startup type and click Apply and OK in order.

After that, try to pair your Logitech or Microsoft Bluetooth mouse with the Windows 10 again, it can be connected and work correctly this time.

Solution 5: Run Bluetooth Troubleshooter

Microsoft Arc Mouse Not Connecting To

Mouse connected but not working can be annoying. To make thing worse, much as you tried, Xiaomi, Microsoft, or Logitech Bluetooth mouse problem remains. On that occasion, you may as well turn to Windows 10 inbuilt troubleshooter for Bluetooth. Actually, on top of Bluetooth mouse, once your Bluetooth keyboard, speaker or whatever Bluetooth device not working on Windows 10, this Bluetooth troubleshooter is always ready to help you.

1. Navigate to Start > Settings > Update & Security.

Microsoft Arc Mouse Not Connecting To Mac

2. Under Troubleshoot, pinpoint Bluetooth and then hit it to Run the Troubleshooter.

Microsoft Arc Mouse Not Connecting To Internet

In some cases, your Bluetooth mouse connected but not working can be fixed by this tool.

Microsoft Arc Mouse Connect To Mac

If you have updated your Bluetooth mouse drivers, set your Bluetooth mouse settings as well, you may have also resolved the problems that the Bluetooth mouse is not working or is paired but not be connected. Or if all these methods are useless for you and your Bluetooth mouse has been used for more than 5 years, maybe it is because that your Logitech mouse is broken, so you can consider replacing it with another new one. If you use an Bluetooth keyboard, you can view this article: fix Bluetooth keyboard not working on Windows 10.

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